Got questions? You're in the right place.
We’ve gathered the most common questions from real customers to help you get the answers you need — fast.
Whether you're curious about how to take our products, what they do, or when your order will arrive, we've got you covered.
🛡️ Safety & Usage
Find clear, simple answers to your most important questions about safety, dosage, and how to use our products with confidence.
Is colloidal gold safe?
Yes — it’s made from 24k gold and ultra-pure water, with no additives. Safe for long-term use when taken as directed.
Is colloidal silver safe?
Yes — when used as directed. Ours is 100% particulate and 0% ionic, so it doesn’t carry the same risks as low-quality silver.
Will colloidal silver turn my skin blue?
No — that condition (Argyria) is linked to poorly made silver or overuse. Ours is carefully produced and used safely by thousands of happy customers.
Can I take them together?
Yes! Many customers use silver short-term (e.g. during illness) and gold for daily support.
Can I take these with other supplements or medications?
Generally yes, but if you’re on any serious medications, it’s best to check with your doctor first.
Can children use these products?
We recommend these products for adults. If you’re considering them for children, please speak to a healthcare professional first.
💪 Benefits & Effects
Wondering what colloidal gold and silver actually do? This section explains how they work, what to expect, and when you might start feeling the difference.
What does colloidal gold do?
It supports mood, mental clarity, focus, energy and joint health. It’s also a gentle anti-inflammatory.
What is colloidal silver good for?
Silver has antibacterial, antiviral, and antifungal properties. People use it to help fight infections, boost immunity, and soothe skin.
When will I feel the effects?
Gold works best over 4–6 weeks of daily use. Some people feel sharper and calmer in just a few days. Silver usually supports you within a few days during active illness.
🥄 How to Take It
Not sure how much to take or when? Here's everything you need to know about daily usage, timing, and getting the most from each dose.
How much colloidal gold should I take?
15ml per day (about a tablespoon), ideally in the morning.
How much colloidal silver should I take?
10ml once or twice a day, short-term only. When using topically, spray as required two or three times a day until symptoms clear.
Should I take it on an empty stomach?
Yes — this helps with absorption.
What if I take too much?
Don’t panic. Skip a day, drink water, and resume the normal dose when ready. If unsure, contact us.
🔬 Product Info
Get the details behind the science — including what makes our products different, how they're made, and why quality matters.
What makes your silver different?
It’s 60ppm, 0% ionic, 100% particulate, and positively charged — perfect for absorption and safety.
Is your gold really just gold and water?
Yes — nothing else. Just pure 24k gold suspended in medical-grade water.
Where are your products made?
All products are handmade in Wales, UK with love and precision.
Can I use them on my skin?
Yes! Many customers apply silver to cuts, spots, or rashes. Some spray gold on their face for a glow.
Is your silver positively charged?
Yes — for better performance and bioavailability.
📦 Orders & Shipping
Questions about delivery, discounts, or buying in bulk? We’ve covered the most common order-related queries right here.
How long does delivery take?
UK orders typically arrive in 1–2 working days. EU and US orders may take a little longer.
Do you ship internationally?
Yes — we ship to the EU and US. Delivery times and rates are shown at checkout.
Can I subscribe or buy in bulk?
Yes! We offer discounted 12-bottle cases, and you can contact us to set up subscriptions.
Do you offer discounts?
Yes — sign up to our mailing list and get 10% off your first order.
What if a product is out of stock?
We make small batches and they go quickly. Contact us or join our email list for early stock updates.
🤝 Support & Contact
Can’t find what you’re looking for? We’re always here to help — just reach out and we’ll get back to you as soon as we can.
Still have questions?
We’re here for you. Contact us any time via our Contact Page — no bots, just real humans.
Can I speak to someone before I order?
Absolutely — we’re always happy to chat and answer any concerns before you place an order.